Waste Daddy Waste Removal Leeds

Terms & Conditions and Privacy Policy

Last Updated: 23 June 2026

1. About Us

Waste Daddy Waste Removal Leeds ("Waste Daddy", "we", "our", or "us") provides waste collection, rubbish removal, house clearance, garden clearance, commercial waste removal and related services throughout Leeds and surrounding areas.

By using our website or booking our services, you agree to these Terms & Conditions and our Privacy Policy.

Terms & Conditions

2. Quotations

All quotations are estimates based on information provided by the customer.

Final charges may vary if:

• The volume of waste differs from that described.
• Additional labour is required.
• Access to the property is restricted.
• Waste types differ from those disclosed at booking.

Any price changes will be discussed before work is completed.

3. Booking and Acceptance

A booking is confirmed once we have agreed a date and time for collection.

We reserve the right to refuse or cancel bookings where:

• Unsafe working conditions exist.
• Prohibited waste is present.
• Access is not reasonably available.
• Information provided is inaccurate.

4. Customer Responsibilities

The customer agrees to:

• Provide accurate information about the waste.
• Ensure safe and reasonable access.
• Inform us of any hazards.
• Obtain any permissions required for collection.

The customer warrants that they own the waste or have authority to arrange its disposal.

5. Prohibited Waste

We do not accept, unless specifically agreed in writing:

• Asbestos
• Clinical waste
• Explosives
• Radioactive materials
• Toxic chemicals
• Hazardous substances
• Gas cylinders
• Any waste prohibited by law

If prohibited waste is discovered, collection may be refused and charges may still apply.

6. Waste Transfer and Disposal

Waste Daddy aims to dispose of all waste responsibly and in accordance with applicable environmental legislation.

Waste may be reused, recycled, recovered or disposed of through authorised facilities.

Where required by law, waste transfer documentation will be provided.

7. Waste Carrier Licensing

Waste Daddy operates in compliance with applicable UK waste management regulations and maintains any required waste carrier registrations and licences.

8. Property Access and Damage

Reasonable care will be taken when carrying out collections.

We are not liable for:

• Pre-existing damage.
• Damage caused by hidden defects.
• Damage resulting from inadequate access.
• Damage arising from customer instructions.

Any concerns must be reported within 48 hours of service completion.

9. Cancellation Rights

Consumers booking remotely may have rights under the Consumer Contracts Regulations 2013.

If you request work to begin within the cancellation period, you acknowledge that:

• Services may commence immediately.
• You may lose your right to cancel once the service has been fully performed.

Business customers do not have statutory cooling-off rights.

10. Payment

Payment is due immediately upon completion unless otherwise agreed.

We reserve the right to:

• Require payment in advance.
• Charge interest on overdue invoices.
• Recover reasonable debt collection costs.

Ownership of any removed items transfers to Waste Daddy upon collection.

11. Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

Subject to this:

• We shall not be liable for indirect or consequential losses.
• Our total liability shall not exceed the amount paid for the service giving rise to the claim.

12. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

• Severe weather
• Road closures
• Vehicle breakdowns
• Government restrictions
• Industrial action

13. Complaints

Complaints should be submitted by email or telephone within 14 days of the service.

We will aim to investigate and respond within a reasonable timeframe.

14. Website Usage

The content on this website is provided for general information only.

You may not:

• Copy website content without permission.
• Attempt to interfere with website operation.
• Use the website unlawfully.

We reserve the right to amend website content at any time.

15. Governing Law

These Terms shall be governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

16. Introduction

Waste Daddy is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information.

17. Information We Collect

We may collect:

• Name
• Telephone number
• Email address
• Property address
• Billing information
• Service details
• Communications with us
• Website usage information

18. How We Use Your Information

We use personal information to:

• Provide waste removal services
• Process enquiries and bookings
• Manage customer relationships
• Send service updates
• Issue invoices
• Meet legal obligations
• Improve our services

19. Legal Basis for Processing

We process personal information under one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent where required

20. Data Sharing

We may share information with:

• Payment providers
• Waste processing facilities
• Professional advisers
• Regulatory authorities
• IT and software providers

We do not sell personal information to third parties.

21. Data Retention

We retain information only for as long as reasonably necessary for:

• Service delivery
• Legal compliance
• Accounting and tax requirements
• Dispute resolution

22. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse.

23. Your Rights

Under UK data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Restrict processing
• Object to processing
• Request data portability

Requests may be submitted using the contact details below.

24. Marketing Communications

We may contact you regarding our services.

You may opt out of marketing communications at any time.

25. Cookies

Our website may use cookies and similar technologies to improve website functionality and analyse usage.

Where required by law, consent will be requested before non-essential cookies are used.

26. Contact Details

For privacy enquiries, complaints or requests regarding your personal information, please contact:

Waste Daddy Waste Removal Leeds
Email: jonathan@wastedaddy.co.uk

27. Changes to This Policy

We may update these Terms & Conditions and Privacy Policy from time to time.

The latest version will always be available on our website.